If your roof is exhibiting symptoms which indicate that it is in need of repair, do not hesitate to call a professional. It may be tempting to try and do the work yourself, but in the long run, if you aren’t a roofer, you could end up causing more problems than there were initially. Some people have a natural reticence when it comes to hiring contractors of any sort. They worry that the contractor will be less than reputable and try to take advantage of them, or charge exorbitant prices. These are reasonable concerns. However, the roofing industry is one that on the whole, takes pride in providing high-quality work for their customers. They understand that the roof is an essential part of your home, and it is the first line of defense against the elements. Knowing this, they want you to have the best roof possible. Unfortunately, there are some common misunderstandings about this industry. At Acadian, we want to do our part to dispel these myths; so we have compiled a list of seven common misconceptions below and have explained why each one is wrong.
1. It Is Hard to Find a Reliable Contractor
This just isn’t true. In the first place, unless you live in very small town, there will be numerous roof companies from which you may choose. Simply do a Google search based on your ZIP Code and then look at the results. Skim through a few sites until you find some that appeal to you, then take a more in-depth look at each one. Check to see how long they have been in business, look at customer testimonials, check their Better Business Bureau rating, and look at pictures of their work. Then call them and have a chat with one of their representatives. See if they are courteous and patient with you. You can tell a lot from talking with an individual, and you can get a feel for how the company operates.
2. You Can Do Roof Repairs Yourself
We know that there are probably many among our readers who are excellent do-it-yourselfers and can tackle most home repair or improvement jobs. However, when it comes to your roof, it is best to leave the work in the hands of a specialist. To effect proper roof repairs, you need to know exactly what you are doing. This is why roofers undergo training. You need have specific tools and a good amount of experience to do the job safely and correctly. You need to fight the urge to climb on your roof with a hammer, some nails and a few shingles. It isn’t safe, and unless you know what you are doing, it won’t work.
3. Contractors Are Not Communicative
On the contrary, a reliable roofer will also be happy to meet with you to discuss your roof issues and to offer a free inspection and an estimate for the job. They will also be more than happy to answer any questions that you may have, go over every detail of the work involved, and explain each process as the work progresses. A good roofer understands that you will have questions and also knows that the better informed a client is, the happier they will be with the contractor and ultimately, the work performed.
4. It Is Okay to Be on the Roof Watching the Crew
This is not allowed for a host of reasons, safety being the first and foremost. As much as you might like to watch the progress firsthand, you simply can’t be on the roof with the crew, watching them work. You would pose a threat to not only your safety but theirs as well. No reliable roofing contractor would allow this. You might be thinking: it is my roof, I can go where I want. This is true, it is your roof, and you can go up there if you wish (although we strongly advise against it), but a reputable firm will be unlikely to continue to work with you if you do.
5. Safety Isn’t a Concern
This could not be further from the truth. Trustworthy contractors consider safety to be of paramount importance. They routinely train in safety procedures. The Roofing Contractors Association (NRCA) has developed resources to raise contractors’ awareness, understanding and compliance with OSHA’s safety rules. There is individual training that covers fall protection, ladder use and staying hydrated. Even if they weren’t concerned for customer safety or the safety of the crew, there is liability involved.
6. It Doesn’t Require Much to Become a Roof Contractor
That’s true if you think that ongoing training and extensive testing isn’t much. Before they become contractors, they must undergo a great deal of training, and most continue training to stay current with the latest innovations and trends and are thoroughly tested on this knowledge. You can rest assured that your contractor and crew have worked hard to become what they are and that they have the know-how to get the job done.
7. Contractors Aren’t Reliable
This is one of the biggest misunderstandings. The majority of roofers are legitimate, reliable and have excellent reputations. There may be a few disreputable firms, but this is true of any business. However, the vast majority of roof contractors are honest, hard working, take pride in their work and do an excellent job. Otherwise, they would not be in business very long. When you do research on the Internet for a roofer, you can get a pretty good idea of how reliable they are by reading testimonials, checking yelp.com and the Better business Bureau.
In the main, the roofing industry is trustworthy and cares about products and services. We are a client based business, without whom we would have no work. We understand that to be successful we must have happy customers. Therefore, it is in the best interests of the industry that we are dependable and forthright.